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We call our help desk services as “Touch Point” services, whose primary purpose is add quality time to our customer’s already busy lives. Our helpdesk services execute mundane, repetitive and hassle oriented tasks of your life on your behalf so that you can spend time qualitatively.

 

 

 

Our helpdesk service works in following formats

 

  1.  Corporate Solutions: Our Touch Points will be inside the company premises and will be serving the employees in their office hours. Our professional can also collaborate with HR/Admin personnel of our clients to execute any organization level activities. Our range of service includes

§         Convenience Services

§         Documentary Assistance Services

§         Complete Employee Personal Travel Services

§         Consulting Services

 

 

 Following is the value migration model

 

 

 

  

 

  

 

The Model above describes the various people and admin processes. The level of complexity of these processes and the time effort that goes into working them out increases as we go up the pyramid. The various benefits of the activity are also depicted at the bottom of the pyramid. The services offered will follow the below value proposition model which starts from regular convenience service to higher consultancy and advisory services with increased time and cost saving

 

 

 

 

  1. Society Solutions: Our Touch Points services can be extended to large societies under one umbrella service brand. The following services can be extended

§         Convenience Services

§         Documentary Assistance Services

§         Complete Customer Personal Travel Services

§         Rental and Real estate services

§         Consulting Services

 

  1. Retail Services: All the above services mentioned can be also served through our growing chains of neighbourhood retail outlets and franchisees